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Refund Policy

Last updated: July 11, 2026

1. 30-Day Money-Back Guarantee

We want you to be confident in your decision to join Faith System Hub. That's why we offer a 30-day money-back guarantee. If you're not satisfied with the Service within 30 days of your initial subscription, you can request a full refund — no questions asked.

2. How to Request a Refund

To request a refund within the 30-day guarantee period:

  • •Submit a support ticket through the Support section in the Hub, or
  • •Use the contact form on our website.
  • •Include your account email and the reason for your request (optional but helpful).
  • •Refunds are processed within 5-10 business days to your original payment method.

3. Cancellation

You can cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period, and you retain full access until then. No further charges will be made after cancellation.

4. Refunds After 30 Days

The 30-day money-back guarantee applies to your initial subscription only. After 30 days, subscriptions are non-refundable. However, you can cancel at any time to prevent future charges.

5. Duplicate Charges

If you believe you have been charged in error or charged twice for the same billing period, please contact us immediately. We will investigate and issue a refund for any verified duplicate charges within 5-10 business days.

6. Founding Member Guarantee

Founding members who join at the $27/month rate are guaranteed that their subscription price will never increase for as long as their subscription remains active. If you cancel and re-subscribe later, the current rate at the time of re-subscription will apply.

7. Contact

For any refund or billing questions, please contact us through the Support section within the Hub or via the contact form on our website.